FAQ

 Screen vs Printing

Light is a huge factor in how colours are viewed. Digital screens emit light, which is why colours on your monitor and phone will appear brighter and more vibrant. A printer, however, uses dyes and pigments that don’t produce light but, absorb it. This is why printed colours often look duller and less saturated than what you see on your screen.

Test Print

If you are a professional photographer, we have an exclusive test print deal for you. Please reach out via email or socials (instagram). If you're looking for a reliable and high quality printing studio to recommend to your clients, or to offer prints in your packages, I would love to send you a test print to show you our work. 

Fine Art Matte Paper, Smooth Pearl

The Fine Art Matte delivers stunning contrast and sharpness with a large colour gamut. The paper has a Matte Surface with a very slight pearl shine.

Smooth Matte, Cotton Rag

A very smooth surface, the 100% cotton rag has no optical brighteners and has the longevity, image stability and a clean matt surface required for the very best in fine art printing, Smooth Cotton Rag is offered as the perfect choice for crisp detail. 

Semi - Gloss, Smooth Pearl

The high-density, resin coated heavyweight base and smooth pearl finish not only eliminate glare and fingerprints but with its natural photographic white tint, produce prints with the true look and feel of a photograph.  

Postage

We ship through Auspost. Please allow 3-5 business days for your order to be printed and carefully packaged before we hand it over to Auspost. In the event of any damages or missing packages, please reach out so we can do our best to offer assistance. Delivery timeframes can be found on the Auspost website. We ship from 3217 postcode. Pickup from 3217, Mt Duneed, is also very welcome. 

In the event bundling your prints into one package will compromise their condition on arrival to you, we will seperate your order with no extra costs. Our smaller prints are best shipped flat, so we will not roll them into a large tube with our A3+ prints. 

Re-Sizing / Cropping

Our aim is to make printing easy, which is why our choices are limited, we have chosen incredible paper choices for printing. If your image dimensions need adjusting, we do this for free. For any large adjustments that may alter the printing quality or image, we will send you an email to confirm printing changes. Please ensure your email address is correct at the checkout so we can easily reach you. 

Refunds

We do not offer refunds on change of mind. If there is an issue with your prints please get in touch so we can do our best to assist.